Go to ‘My Account’ then ‘Settings’. You will be prompted to confirm your account details, and then enter your new mobile number. You will then receive a new activation text message to verify and complete the changes.

Yes. mFortune has wagering requirements of 40x on bonus credit that must be met before winnings can be withdrawn. You are free to withdraw any unspent deposit at any time. Everything you need to know about wagering can be found on the wagering requirements page.

The quickest and easiest way to send in your ID is by using the ‘Send ID’ feature in the ‘My Account’ menu on our website. You will be able to upload a picture of your ID here.

We aim to process withdrawals for depositing customers within 1 working day (being Monday to Friday, excluding Bank Holidays). Withdrawals for non-depositing customers will take 3 working days. Where we require ID, source of funds, proof of payment of phone bill or any other documentation, withdrawals will be delayed pending receipt of such documents.