Safer Gambling Week at mFortune

Safer Gambling Week at mFortune

Published: Tue, 26 Oct 2021 by mFortune

This post contains information which was accurate at the time of publication being released. Please ensure you read our latest T&C's for the most up to date information including changes to our Wagering Requirements. You can view the most up-to-date promotional information here. For more details, please contact our customer support.

Safer Gambling Week is back! And this year it takes place on 1st – 7th November 2021. The initiative is aimed at raising awareness of safer gambling as well as encouraging conversations between operators, staff, customers and the wider public.

This year, mFortune and its sister brands, are once again taking part in the nationwide campaign. Safer gambling is important to us as it can affect you, our players, and we want to ensure we are doing everything we can to maximise your enjoyment and, most importantly, safety when on our sites.

How can mFortune help you?

We are constantly looking at ways to improve and to protect our players. Safer Gambling Week is just one of the ways we raise awareness of the importance of gambling in a responsible manner.

We also have several features that all our players can use at their disposal throughout the year. They are:

Cool Down Periods – If you ever feel the need to take a break from gambling but are worried you could be drawn back in, use our Cool Down Period function. You can set how long you would like to remove yourself for, from 1 day to 6 weeks.

Session Limits – When gambling, it can be easy to lose track of time. That’s why we have Session Limits in place that can be set by you. These will alert you when you have been playing for a set amount of time.

Deposit Limits – Along with losing track of time, gambling for an extended period of time can also mean you lose track of how much you have spent. Deposit Limits are a great way to only bet what you can afford to lose.

Self Exclusion – If you believe your gambling habits are becoming a serious problem and you need to stop for an extended period of time, the Self Exclusion function is available to all players. Activating this feature will mean you can no longer access any of our sites while you Self Exclude. You will also not receive any marketing material from us in that time either. Self Exclusion can last from 6 months to 5 years.

For more information on how to use these features, visit the Safer Gambling page on the mFortune site.

What other help is there?

Externally, there are sites available that players can access for support. These are:

GamCare – The leading provider of free advice, support and information for anyone negatively affected by gambling.

GamStop – For those considering Self Exclusion, GamStop is a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain.

BeGambleAware – The independent charity offers free confidential advice and help to anyone who feels they may need it.

Our commitment to safer gambling extends beyond Safer Gambling Week, as evidenced by our GamCare Advanced Level 2 Safer Gambling Standard Accreditation. This was awarded in recognition of our parent company, Intouch Games, having adopted practices that have gone beyond the expected social responsibility targets across its UK brands.

Further Support

If you would like to talk to someone from our friendly UK-based customer support team, you can do so by calling 01384 884468 or text HELP to 85777 for a free call back. The award-winning customer support team is available 24 hours a day, 7 days a week, 365 days a year.

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