ID Verification
Please provide one or more photos for each of the requested documentation listed below.
PROGRESS
documents pending approval or accepted
Additional Document
Please use this section to upload any other documents or ID:
Driving License
To protect your account and comply with legal requirements, we need the following ID to authenticate your account.
Proof of Address
To verify address with the postcode {zip_code}, please upload the following:
Proof of Apple Pay Wallet
To verify your Apple Pay wallet, please upload the following:
Proof of Card
To verify the card {cardid}, please upload the following:
Proof of Card
To verify the card ending in {cardid}, please provide the following:
Proof of Identity
To verify your date of birth, please upload the following:
Proof of Identity
To verify your date of birth, please provide the following:
Proof of Most Recent Phone Bill and Payment
To verify the most recent phone bill and proof of payment for {phone_number}{alternative_phone_number_id}{changed_phone_number_id}, please upload the following:
Proof of Most Recent Third Party Phone Bill
To verify the most recent phone bill and proof of payment for {phone_number}{alternative_phone_number_id}{changed_phone_number_id} and the identity of its owner, please upload the following:
Proof of PayPal Account
To verify your PayPal account, please upload the following:
Proof of Phone Bill
To verify the phone number {phone_number}{alternative_phone_number_id}{changed_phone_number_id}, please upload the following:
Proof of Phone Bill and Payment
To verify the phone bill for {phone_number}{alternative_phone_number_id}{changed_phone_number_id} and proof of payment for the date covering {phone_bill_date}, please upload the following:
Proof of Third Party Card
To verify the card {cardid} and the identity of its owner, please upload the following:
Proof of Third Party PayPal Account
To verify the third party PayPal account and the identity of its owner, please upload the following
Proof of Third Party Phone Bill
To verify the phone bill for {phone_number}{alternative_phone_number_id}{changed_phone_number_id}, proof of payment for the date covering {phone_bill_date} and the identity of its owner, please upload the following:
Use Other Documents
If not using a driving license, two pieces of ID are required
Recommended
Required
Record Video of Bank Card
Please record a video of you and your bank card
Recommended
Required
Record Video of Date of Birth ID
Please record a video of you and one of the below:
- • Driving Licence
- • Passport
Recommended
Required
Driving License
Uploading a driving license is the quickest option as it covers both ID types that are legally required
Recommended
Required
Additional Documents
If you are unsure whether you need to upload additional documentation, or require further assistance, contact us via our Live Chat
Recommended
Required
Phone Bill Payment
Please provide an image of the below:
- • Bank Statement
Recommended
Required
Phone Bill
Please provide an image of the below:
- • Phone Bill
Recommended
Required
Address
Please provide an image of one of the below
- • Driving License
- • Utility Bill
- • Bank Statement
- • Solicitor's Letter
- • Council Letter
- • HMRC/DWP Letter
- • JobCentre Letter
- • University/College Letter
- • Finance Letter
Recommended
Required
Date of Birth
Please provide an image of one of the below:
- • Driving License
- • Passport
- • Birth Certificate
- • Medical Card
- • EU National ID Card
- • Young Scot Card
- • GP Registration Letter
- • Northern Ireland Electoral ID Card
- • Citizencard
- • Validate UK Card
Recommended
Required
Card
Please provide one of the below
- • Photo of Card
Recommended
Required
PayPal Account
Please provide the below:
- • Screenshot of PayPal Account
Recommended
Required
Apple Pay Wallet
Please provide the below:
- • Screenshot of Apple Pay Wallet
Need Help?
Contact us using our Live Chat
